Cancellation of a trip should be notified in writing directly to Norling Adventures. Please note that tour programs booked and subsequently cancelled shall be subject to cancellation charges as follows:

a) 45 days or more prior to start of the tour - Full refund
b) 30-45 days or more prior to start of the tour - 20% of the rate
c) 22-29 days prior to start of tour - 30% of the rate
d) 15-21 days prior to start of tour - 50% of the rate
e) Less than 15 days prior to start of tour- 100%
f) After arrival in Bhutan, or cancellation without notice - 100%

A separate administration fee of $75 will be applicable for all cancelled tours.
Your flight tickets, if bought, are governed by a separate Druk Air cancellation policy.
Druk Air tickets are generally valid for one year from the date of issue and are subject to the following cancellation and refund rules:

a) Full refund (minus administration charges) for tickets cancelled more than 45 days prior to arrival date in Bhutan
b) 50% refund for tickets cancelled between 30 and 45 days prior to arrival date
c) No refund for tickets cancelled within 30 days of arrival date in Bhutan
d) An administration fee of $25 per ticket will be applicable for all cancelled tickets
e) Passengers who fail to show up for a flight will not be eligible for a refund
f) Flights can be rescheduled for a $30 re-booking fee; however, once rescheduled, tickets are non-refundable and non-reroutable